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Maryvonne Hassall

Assistant Director for Digital Strategy
Aylesbury Vale District Council (Confirmed)

Maryvonne Hassall has been with Aylesbury Vale District Council since 2012, during her time there she has led the ‘Right Here Right Now’ (RHRN) Digital Programme, which has met changing customer expectations, simplified customer transactions, information and responses real time without the need to interact with officers whilst also delivering substantial savings. Maryvonne is now leading the next stage of Aylesbury Vale’s Connected Knowledge digital strategy, which will take advantage of cutting-edge technologies such as AI (artificial intelligence). Prior to joining Aylesbury Vale DC Maryvonne was the CTO for Unipart, an independent manufacturing, logistics and consultancy company, where she formulated and delivered IT strategy as the head of the technical architecture team who focused on realising synergies across the group via delivery of shared services.

  • Rolling out a digital strategy with embedded AI features that has resulted in savings of millions of pounds over the past five years
  • Developing automated online services that has now started generating the council income
  • Creating a digital platform which combines data with intelligent systems, resulting in fully integrated and automated transactions for all customers
  • Introducing AI and AI powered voice control which, over time, will automate responses to increasingly complex customer demands while reducing officer time and cost