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James Merrick-Potter

Head of Robotic Automation
Cabinet Office (Confirmed)

James leads the Robotic Automation Unit in the Cabinet Office and runs the cross-government RPA Centre of Excellence, in partnership with Capgemini, with the aim of accelerating the adoption of automation across government. James has 12 years of central government experience, having worked in a variety of strategy and operational roles, mostly in the Home Office.  He joined the Government Commercial Function in the Cabinet Office in January 2016 as a commercial specialist working with strategic suppliers before setting up the robotics unit in spring 2017.

  • Reviewing the development of process automation within various government bodies to scan and review operating processes
  • Exploring the wide range of opportunities for back office and case processing management
  • Enabling central government departments realise significant productivity gains and its impact on the civil service workforce, focus on more value-added services
  • Extracting insights and developing business cases to secure funding